Policies

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Below are our rental policies and procedures. Feel free to contact us if you have any questions.

 

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Reservations are strongly recommended in order to guarantee availability. A 25% deposit is required at the time of reservation. Reservations cancelled 14 days before the delivery or customer pick up are considered refundable. The deposit is non-refundable when there is less than 14 days before the date of delivery or customer pick-up.

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All rental charges are for time out, whether used or not. NO exceptions.

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Responsibility for equipment remains with the lessee from the time out to the time of return. Please be sure equipment is secured when not in use and protected from theft and /or weather conditions. We charge for broken or missing items as well as burn, wax, or other damage to linens.

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Shortages must be reported prior to the event or the invoiced quantities will be considered received.

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Delivery is available at an extra charge. Deliveries are made to a dock, garage or door that is immediately accessible to the delivery vehicle. Special requirements will be provided at an additional charge. Set-up and tear down is also available at an additional charge.

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Deliveries and Pick-ups made before 9 AM and after 5PM will be accessed additional charges. These charges are determined on a case by case basis. Delivery charges are non-refundable.

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Upon return, all items should be free of food, rinsed and packed in the same containers as delivered. Linens should be dry and refuse free to prevent mildew and staining. Tables and chairs should be stacked and folded and available in the area in which they were delivered. Equipment not meeting these requirements will be accessed additional labor charges.

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Most prices quoted are for a one-day charge, which includes a day to pick up, a day to use and a day to return. If you would like to use the equipment for a longer period of time, please ask for extended pricing.

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Prices are subject to change without notice.

16111 Main Street NE PO Box 1769 Duvall, WA 98019
  (425) 788-6846 Toll-free (866) 668-0600 E-mail gsrparty@gsrparty.com